Terms of Service

Last updated: January 24, 2025

1. Introduction

Welcome to HoozID. These Terms of Service ("Terms") govern your use of HoozID's digital identity verification and e-signature services ("Services"). By using our Services, you agree to these Terms. Please read them carefully.

2. Definitions

In these Terms:

  • "HoozID", "we", "our", or "us" refers to HoozID and its affiliates
  • "You" or "your" refers to the individual or entity using our Services
  • "Services" refers to all products and services provided by HoozID
  • "Content" refers to any information or data submitted through our Services

3. Compliance with South African Law

These Terms comply with South African law, including but not limited to:

  • Electronic Communications and Transactions Act (ECTA)
  • Protection of Personal Information Act (POPIA)
  • Consumer Protection Act (CPA)
  • Financial Intelligence Centre Act (FICA)

4. Service Usage

By using our Services, you agree to:

  • Provide accurate and complete information
  • Maintain the security of your account credentials
  • Comply with all applicable laws and regulations
  • Use the Services only for lawful purposes
  • Not attempt to circumvent our security measures

5. Identity Verification

Our identity verification services comply with South African regulations, including FICA requirements. You authorize us to:

  • Verify your identity using provided documentation
  • Store verification records as required by law
  • Share verification results with authorized parties
  • Conduct additional verification if necessary

6. Electronic Signatures

Our e-signature services comply with ECTA. By using these services, you acknowledge that:

  • Electronic signatures are legally binding
  • You have the authority to sign documents
  • You are responsible for maintaining signature security
  • Signed documents are admissible in legal proceedings

7. Fees and Payment

Payment terms are subject to the agreement between you and HoozID. All fees are:

  • Quoted in South African Rand (ZAR)
  • Subject to applicable taxes
  • Non-refundable unless required by law
  • Payable according to agreed payment terms

8. Data Protection

We protect your data in accordance with POPIA and our Privacy Policy. This includes:

  • Implementing appropriate security measures
  • Processing data only for specified purposes
  • Retaining data only as long as necessary
  • Protecting data in cross-border transfers

9. Intellectual Property

All intellectual property rights in our Services remain with HoozID. You may not:

  • Copy or modify our Services
  • Use our trademarks without permission
  • Reverse engineer our Services
  • Remove copyright notices

10. Limitation of Liability

To the extent permitted by South African law:

  • We are not liable for indirect damages
  • Our liability is limited to direct damages
  • Maximum liability is limited to fees paid
  • Force majeure events exclude liability

11. Termination

Either party may terminate these Terms:

  • With written notice
  • For material breach
  • As required by law
  • Per agreement terms

12. Dispute Resolution

Any disputes will be resolved:

  • Under South African law
  • In South African courts
  • Through mediation if agreed
  • With costs awarded by court

13. Changes to Terms

We may modify these Terms at any time. Changes will be:

  • Posted on our website
  • Effective upon posting
  • Notified to users if material
  • Binding upon continued use

14. Contact Information

For questions about these Terms, contact us at:

  • Email: legal@hoozid.com
  • Phone: [Your Phone Number]
  • Address: [Your Physical Address]