Privacy Policy

Last updated: January 24, 2025

1. Introduction

HoozID ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our digital identity verification and e-signature services. Please read this privacy policy carefully.

2. Compliance with South African Law

This Privacy Policy complies with the Protection of Personal Information Act (POPIA) of South Africa and other applicable data protection laws. We are committed to processing personal information lawfully, fairly, and transparently.

3. Information We Collect

We collect the following types of information:

  • Identity information (name, ID number, passport details)
  • Contact information (email address, phone number, physical address)
  • Business information (company name, registration number)
  • Technical information (IP address, browser type, device information)
  • Usage information (how you use our services)

4. How We Use Your Information

We use your information for the following purposes:

  • To provide and maintain our services
  • To verify your identity
  • To process and complete transactions
  • To comply with legal obligations
  • To improve our services
  • To communicate with you

5. Information Sharing and Disclosure

We may share your information with:

  • Service providers who assist in our operations
  • Law enforcement when required by law
  • Professional advisers (lawyers, auditors)
  • Third parties with your consent

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

8. Your Rights

Under POPIA and other applicable laws, you have the right to:

  • Access your personal information
  • Correct inaccurate personal information
  • Request deletion of your personal information
  • Object to processing of your personal information
  • Lodge a complaint with the Information Regulator

9. Cross-Border Transfers

We may transfer your information to countries outside South Africa. When we do, we ensure appropriate safeguards are in place to protect your information and comply with applicable data protection laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

  • Email: privacy@hoozid.com
  • Phone: [Your Phone Number]
  • Address: [Your Physical Address]

12. Information Regulator

You have the right to lodge a complaint with the Information Regulator (South Africa) at: